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Get to Know Twitter: New User FAQ

What is Twitter?

Twitter is a service for friends, family, and co–workers to communicate and stay connected through the exchange of quick, frequent messages. People write short updates, often called “Tweets” of 140 characters or fewer. These messages are posted to your profile, sent to your followers, and are searchable on Twitter search.

Do I need anything special to use it?

All you need to use Twitter is an internet connection or a mobile phone. Join us here! Once you’re in, begin finding and following accounts whose Tweets interest you. We’ll recommend great accounts once you’re signed up.

How do I find people to follow?

When you create an account, you can search for people by name or user name, import friends from other networks, or invite friends via email. You can also follow some of the people we’ve suggested.

What does it mean to follow someone on Twitter?

Following someone means you’ve chosen to subscribe to their Twitter updates. When you follow someone, every time they post a new message, it will appear on your Twitter home page. Read morehere.

How do I know who I’m following?

After you click the ‘Follow’ button on someone’s profile, you’re following them. See a list of people you’re following by clicking on the following link on your profile page or on your home page’s sidebar.

How do I know who is following me?

Twitter sends you an email when someone new follows you. Set up your email preferences to notify you when you have a new follower. The ‘Followers‘ link on your profile page or home page’s sidebar will also tell you who is following you.

What are follow limits?

Twitter has follow and update limits for stability and abuse control. You can read more about thishere.

Who reads my updates?

Your followers read your Tweets. If your Tweets are public, anyone who runs a search for a keyword in your Tweet may be able to see that message. Your Tweets are public by default; if you’re hesitant to have people you may not know read your updates, protect your Tweets to approve followers and keep your updates out of search.

Can I block people from following me?

Yes, you can. If you block someone, they won’t be able to follow you or send you any messages. Read more here.

How can I send updates to Twitter?

Read our article about how to post a Tweet. You can tweet from twitter.com, from your phone, or from an application.

Can I put my Twitter updates on my blog?

Yes! Put a Twitter widget on your blog or website – anywhere that accepts Javascript or HTML.

What are @replies?

If a message begins with @username, meaning it was directed to another user, it is an @reply. Click the Reply button on another person’s Tweet to reply to it. Please note that if your Tweets are protected, users who are not following you will not see your @replies or mentions. Read more here. 

What are direct messages?

Direct messages are personal messages sent from one Twitter account to another; they do not appear in public for anyone else to read. You can only send a direct message to a person who follows you. Read more here.

What is the difference between an @reply and a direct message?

An @reply is a public message sent regardless of follow-ship. Anyone can view it (if your Tweets are public). A direct message can only be sent by someone you follow, and can only be seen by the sender and intended recipient.

Can I edit a Tweet once I’ve posted it?

No. Once a Tweet has been posted, it can’t be changed. You can delete an Tweet by clicking the trash icon on the right end of it.

What’s a Retweet (RT)?

retweet is a re-posting of someone else’s Tweet. Read more here.

Why can’t I see all my Tweets? Are they lost?

We store all your Tweets. However, we currently only allow you to see the 3200 most recent Tweets you have posted via your account.

How do I post a picture to Twitter?

Uploading and sharing images on Twitter.com is easy! You can find step-by-step instructions and more FAQ here.

Is there a Twitter API?

Yes, complete with documentation and an active developer group to help you with common API questions. Find our more at dev.twitter.com

I’m an app developer, how do I get whitelisted?

Get more information here on what API access you may need, and how to request whitelisting.

Does Twitter allow HTML in Tweets?

No. We escape all HTML for security purposes. If you paste in a link that is less than 30 characters, we’ll post it in its entirety. If it’s longer than 30 characters, we’ll convert it to a shorter URL.

How do I report spam?

We have a whole article about how to report spam on Twitter. Please read it. We encourage you to always block any spammers you find.

Why are accounts suspended?

Accounts are suspended for Terms of Service violations or spam investigation. Read more about thishere.

Where can I find out more information about Twitter’s Terms of Service?

Twitter’s Terms of Service is posted on the website, and the Twitter Rules are posted in the Help Center.

How do I submit a complaint about copyright, impersonation, trademark, or other Terms of Service issues?

Review our Terms of Service section to find out what constitutes a violation, and how to go about fixing a related problem.

Is there a place where I can find out if there are problems with Twitter?

Yes. Check the Something’s Not Working section, read the Twitter Status Blog, or follow @support.

Still wondering about something?

Try using the search box in the blue bar at the top of this page, or browse our Help Center.

 

Having Trouble?

Check out our Troubleshooting section for solutions to common problems.


Twitter

The fastest, simplest way to stay close to everything you care about. An information network Twitter is a real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting. Simply find the accounts you find most compelling and follow the conversations. At the heart of Twitter are small bursts of information called Tweets. Each Tweet is 140 characters long, but don’t let the small size fool you—you can discover a lot in a little space. You can see photos, videos and conversations directly in Tweets to get the whole story at a glance, and all in one place. See it in action. You don’t have to tweet to get value from Twitter You don’t have to build a web page to surf the web, and you don’t have to tweet to enjoy Twitter. Whether you tweet 100 times a day or never, you still have access to the voices and information surrounding all that interests you. You can contribute, or just listen in and retrieve up-to-the-second information. Visit fly.twitter.com to learn more about what’s yours to discover. Twitter for Businesses Twitter connects businesses to customers in real time—and businesses use Twitter to quickly share information with people interested in their products and services, gather real-time market intelligence and feedback, and build relationships with customers, partners and influencers. From brand lift to CRM to direct sales, Twitter offers businesses an easy way to reach an engaged audience. Visit Twitter 101 for Businesses to learn more. Twitter around the world Twitter was founded in San Francisco, but it’s used by people in nearly every country in the world. The service is available in more than 20 languages, and we continue to add them. You can change your language preference in your user settings with just a few clicks. Twitter on the go Experience Twitter on your mobile device by using one of our free Twitter apps for iPhone, iPad, Android, BlackBerry and Windows 7. To get the latest apps, go to twitter.com/download on your mobile device. Twitter for SMS Twitter for SMS is an instant infrastructure for mobile communications. Individuals, businesses and social causes can use Twitter for SMS and our Fast Follow program to connect directly to anyone with a mobile phone. Here’s a list of all the countries that offer Twitter for SMS; we are actively working to add even more. Twitter in the Community Twitter lends itself to cause and action. Every day, we are inspired by stories of people using Twitter to help make the world a better place in unexpected ways. Visit stories.twitter.com to learn more. And with just a Tweet, millions of people learn about or show their support for positive initiatives that might have otherwise gone unnoticed. Programs like Twitter Ads for Good offer a way for non-profit organizations to promote their efforts the same way as businesses can. As more community-centric organizations join the platform, citizens will increasingly engage with the efforts taking place to move their community forward. Follow @TwitterGood and @TwitterSF for more on these topics.